Betty is getting ready...
Betty is getting ready...
We're developing an AI agent to help rehab centres respond to inquiries faster, streamline clinical pre-screening, and reduce the time between first contact and first appointment. Because when someone reaches out for help, every minute matters.
When a prospective client or their family calls for help, the response time and experience can make or break whether they follow through. Manual intake processes create friction at the worst possible moment.
Phone calls, callbacks, voicemails, email forms — every step in a manual intake chain is a potential drop-off point. People reaching out for addiction help often can't wait 24-48 hours for a callback.
Many people research and reach out for treatment during evenings and weekends. If your intake process requires a live person, those inquiries sit until Monday morning — and the window of motivation may have closed.
Your intake coordinators are juggling phone calls, bed availability, clinical screening, and scheduling — all manually. Prospective clients can fall through the cracks when the team is overwhelmed.
These are the capabilities we're developing for Betty Intake. Some details may evolve as we build and test with partner facilities.
The goal is for Betty Intake to respond to every inquiry quickly — phone, web form, text, or chat — so that no prospective client is left waiting. When someone reaches out for help, the response should be immediate and empathetic.
We're planning to have Betty conduct structured pre-screening interviews using validated instruments — including ASAM criteria for level-of-care determination, PHQ-9, GAD-7, AUDIT, DAST, and PGSI. Results would be scored automatically and flagged for clinical review.
Based on pre-screening results, Betty Intake aims to match prospective clients to the right clinician, right level of care, and first available appointment — reducing the back-and-forth that causes people to disengage.
Faster response times and smoother processes should mean more inquiries convert to first appointments — fewer people lost to voicemail and callback delays.
By handling routine screening and scheduling, Betty Intake aims to free your intake team to focus on complex cases and relationship building.
No more lost after-hours or weekend inquiries. Every prospective client gets an immediate, caring response regardless of when they reach out.
The intake experience sets the tone for the entire treatment relationship. A fast, empathetic, well-organised first contact builds trust from the start.
We're looking for rehab centre partners to help shape Betty Intake. Early partners get direct input into features and priority access when we launch.
Free consultation • No commitment required